Return Policy
At StayFitIndia, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please read our return policy carefully for details on how to process your return.
1. Apparel Returns
- Time Frame: You have 7 days from the date of delivery to return any apparel items.
- Condition: Items must be unused, unworn, and in their original packaging with all tags attached.
- Process: To initiate a return, please contact our customer service team at +91 9900464646 or email us at stayfit@stayfitindia.com with your order number and reason for return.
- Refund: Once we receive and inspect the returned item, we will process your refund. Please note that the original shipping charges are non-refundable.
2. Gym Equipment Returns
- Time Frame: You have 7 days from the date of delivery to return any gym equipment.
- Condition: Items must be in their original condition and packaging, with all accessories included.
- Process: To initiate a return, please contact our customer service team at +91 9900464646 or email us at stayfit@stayfitindia.com with your order number and reason for return.
- Refund: Once we receive and inspect the returned equipment, we will process your refund. Please note that the original shipping charges are non-refundable.
3. Health Products (ORS Fit, Protein Shakes, Alkaline Products)
- No Returns: For health and safety reasons, we do not accept returns on ORS Fit, protein shakes, and alkaline products.
- Damaged Packs: If you receive any health products that are damaged, we will replace them free of charge. Please contact our customer service team at +91 9900464646 or email us at stayfit@stayfitindia.com with your order number and a photo of the damaged item.
Additional Information
- Return Shipping: The cost of return shipping will be the responsibility of the customer, except in cases where the item received is incorrect or damaged.
- Processing Time: Please allow 5-7 business days for your return to be processed once it is received by our team.
For any further questions or concerns, feel free to contact our customer service team at +91 9900464646 or email us at stayfit@stayfitindia.com. We are here to help!
Thank you for shopping with StayFitIndia.